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The Patient Flow Framework

One service per pillar. Three pillars total.

Most practices need one or two. The Website Audit + Strategy Call tells us which.

Apply to work with usFree Site Score first
Built for
Pelvic-floor PTFamily MedicineAcupunctureTMJ DentalMed SpaMental HealthDermatologyAesthetic MedicineDirect Primary CareCash-pay PTPediatric DentalFunctional MedicinePelvic-floor PTFamily MedicineAcupunctureTMJ DentalMed SpaMental HealthDermatologyAesthetic MedicineDirect Primary CareCash-pay PTPediatric DentalFunctional Medicine
The Patient Flow Framework

Trust. Information. Ease.

Each pillar is a place patients drop off. We diagnose which one is leaking on your page, then plug it. That is the mechanism behind the 10-consult guarantee.

Pillar 01 · Trust

Trust

The patient has to believe you before they'll book you.

If the patient gets to your site and can't tell you apart from the practice across the street, the click was wasted.

Fixed byTrust Photo + VideoSmart Website + Booking
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Pillar 02 · Information

Information

Patients can only book the practice they can actually find.

If the search query is 'pelvic floor PT near me' and your hero says 'Welcome to our practice,' you don't make the list.

Fixed byGoogle + Meta AdsSmart Website + Booking
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Pillar 03 · Ease

Ease

If booking is friction, even ready patients leave.

67% of patients want to book online. 42% of practice calls go unanswered during business hours. The leak is here more often than anywhere else.

Fixed bySmart Website + BookingGoogle + Meta Ads
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The free Site Score names the leak. The $50 Discovery Consult confirms it live. The Patient Flow System fixes it (custom-quoted, with the 10-consult guarantee attached).

See how the call works →
The full Patient Flow Framework · one team, one bill

Patient Flow System: 10 booked consults in 90 days, or we keep working free.

Trust photos, patient-intent ads, a bookable site, and follow-up sequences. All three pillars of the Patient Flow Framework as one package, run by one team, backed by the 10-consult guarantee. Custom-quoted after the Discovery Consult or Application acceptance, sized to your practice.

  • Smart Website rebuild + done-for-you homepage copy (you do not write a word)
  • One ad-ready landing page tuned to your top service
  • On-site Trust photo session (staff scope sized to your practice)
  • Google + Meta ad campaigns set up + managed monthly
  • Chatbot included (premium tiers add calendar booking + AI Concierge)
  • Monthly performance report + strategy + recommendations + implementation
Apply to work with usSee what we build
Starter services

If you only need one fix, here are the pieces.

Media for trust. Ads for information. Smart Website for ease. Each one is the starter tier of that pillar. For all three packaged together with the 10-consult guarantee, see the Patient Flow System above. Custom-quoted after the Discovery Consult or Application acceptance.

Illustrative candid of a clinician talking with a patient in a sunlit consult room.
01 / 03Pillar 01 · Trust
Trust pillar

Trust Photo + Video

Trust gets fixed here

Real photos and short clips that turn your homepage into a face patients trust.

  • 90-minute on-site shoot, pro-grade camera and lighting
  • Provider, exam room, team, signage
  • Edited and delivered ready to drop on the homepage
Standalone scope available - apply to discuss
See details
Illustrative candid of two clinicians reviewing a tablet in a bright practice hallway.
02 / 03Pillar 02 · Information
Information pillar

Google + Meta Ads

Information gets fixed here

Patient-intent ads run by someone who's done marketing for 20 years.

  • Targeting tuned to new-patient intent, not vanity
  • Plain-language reporting, no agency dashboards
  • Month-to-month after launch, no contracts
Standalone scope available - apply to discuss
See details
Illustrative candid of a clinician preparing a calm treatment room.
03 / 03Pillar 03 · Ease
Ease pillar

Smart Website + Booking

Ease gets fixed here

A fast page that books patients while you work.

  • Real-time booking above the fold
  • Form auto-replies plus a basic chatbot
  • Hosting + monitoring included in any engagement
Standalone scope available - apply to discuss
See details
Best fit

If this sounds like you, here's where we'd start.

  • You're opening or rebranding a practiceStart with: Smart Website + Booking
  • Your practice is open but hard to find onlineStart with: Google + Meta Ads
  • Your photos are stock and your reviews are staleStart with: Trust Photo + Video
  • Your front desk is buried in phone callsStart with: AI Front Desk add-on
Sample timeline

From Discovery Consult to launched in four weeks.

This is the standard scope. Faster if a single pillar needs work, longer if all three do.

  1. Week 0Audit + call. We score the page and pick which pillar to fix first.
  2. Week 1Kickoff. Brand assets, photo plan, and ad targeting if applicable.
  3. Week 2Site draft is ready. Booking widget and review widget go live.
  4. Week 3Photo shoot on site. Ads in final review before spend starts.
  5. Week 4Launch. Site, ads, and photos are live. Weekly reporting starts.
Real practices

Three providers. Three specialties. One pattern.

"It changed the business. I save time as a solo practitioner and the patient experience feels much better."
Suubi Kasirye, DPT, PRPC, Boon Physical Therapy
Suubi Kasirye, DPT, PRPC
Boon Physical Therapy
"Strong tools, an easy process, and a much better patient experience for the practice."
Dennis von Elgg, L.Ac., The Redwood Needle
Dennis von Elgg, L.Ac.
The Redwood Needle
"Our front desk is less stressed, patients love the convenience, and the team has more time for care."
Eddie Siman, DDS, The TMJ Expert
Eddie Siman, DDS
The TMJ Expert
Common questions

How services combine.

Find the leak in Trust, Information, or Ease.

A focused audit + strategy call for the first patient-flow fix.

Apply to work with us